Comcast Sucks...

We have been sheep for many years. TV from the local cable company, high speed internet from the same group. Phone has always been with BellSouth, AT&T, or whoever the local remnant of what once was Bell Telephone is. When you do it that way, you likely pay more.

Well, we pay in the $90 range for the basic digital cable and broadband internet. They were through Time Warner, but Comcast recently took over. It's not a good change. The price of the cable boxes went up to $7 each, and the sports package is going from $4 to $8. They are also starting to charge a rental fee for the cable modem, which was always free from Time Warner. Basically, nickle and diming you to death.

They have been really pushing the VOIP phone deal, and have been advertising a $99 deal for digital cable, cable internet, and the VOIP phone deal (Phone over the cable internet). Shelly called and held for over 20 minutes. when the guy finally answered the phone, he told her we were not eligible since we were already customers. It would cost us about $130 or so. No negotiation, no customer courtesy adjustments available.

Looks like Direct TV and DSL are in our future. Shelly writes the checks to pay the bills, and they pissed her off. Basically, they bit the hand...

What do you want to bet that they kiss my butt 9 ways from Sunday and offer me the moon when we call to cancel?